In Balyfa a/s we are committed to strive for quality and continuous improvement in all of our processes and to comply with both customer and regulatory requirements.
Superior quality has been for more than 80 years and is still a key differentiator for most customers around the world when selecting Balyfa products.
In Balyfa, we constantly update this long term legacy by monitoring closely the customer satisfaction. Doing so, we better follow the evolution of the customer needs. We also ensure that our quality standards are always validated by the customers.
The Quality Management System provides the culture, structure and tools to drive continuous improvements with strong customer focus. Thanks to the Quality Management System, we improve quality internationally, including timely delivery and high and uniform product quality. The QMS ensure that our employees are equipped with the tools and processes to standardize our approach, accelerate the improvements and ensure performance is sustained.
High quality and continuous improvement must be the responsibility of all employees at Balyfa a/s. We believe that quality begins with the individual employee's commitment. The following commitments provide the framework to make a visible difference for the customer and ensure continuous improvements.
- We will take every action to ensure our products have a high and uniform quality.
- We will respond promptly to customer requests.
- We will relentlessly follow up on every order, to meet or exceed customer expectations.
- We will anticipate customer needs and be proactive in meeting them.
- We will deliver what we promise, on time, with no exceptions.
- We will strive to be known as the supplier who supplies the ”impossible”
In Balyfa a/s, we shall specifically manage to fulfill the certification requirements for ISO/TS 16949:2009 and requirements by the automotive and power solution industry.
The CEO, supported by the QA Manager and the whole management team, shall ensure that Balyfa a/s maintains the quality management system and shall drive performance improvements.
Niels O. Andersen Kristian M. Christensen
CEO QA Manager